Privacy Policy

Secure Family Insurance / Secure-Fi ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, complete a contact form, communicate with us, or engage with our insurance-related services.

By using our website, services, or providing information to us, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect:

• Personal Information: Name, phone number, email address, mailing address, date of birth, and quote-related details you provide through forms.
• Insurance-Related Details: Coverage needs, family situation, budget, and other information relevant to your quote or inquiry.
• Automatically Collected Information: IP address, device/browser details, pages viewed, and analytics data.

2. How We Use Your Information

We use your information to respond to quote requests, provide insurance information, schedule appointments, deliver customer care, and improve our services.

3. SMS / Text Messaging Communications

If you provide your phone number and consent through a website form, we may send SMS/text messages related to your request (quote follow-up, appointment reminders, coverage information, application updates, and customer support).

• Message Frequency: Varies based on your interaction and request.
• Message and Data Rates: Standard message and data rates may apply.
• Opt-Out: Reply STOP to any message to unsubscribe.
• Help: Reply HELP for assistance.
• Consent: Consent is not a condition of purchase.

4. How We Share Information

We do not sell your personal information. We may share information only as needed with service providers (e.g., for website hosting, communications, or customer support) or licensed insurance partners to fulfill your quote request.

Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers necessary to deliver the SMS service. Information sharing to subcontractors for support services (such as customer service) is permitted.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate and improve the website and measure communication effectiveness. You can manage cookie preferences through your browser.

6. Data Security

We use reasonable safeguards to protect your information, but no system is completely secure.

7. Your Rights and Choices

You may request access, correction, or deletion of your information (subject to legal exceptions) or opt out of SMS by replying STOP. Contact us via our contact page to make a request.

8. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from children under 13.

9. Changes to This Privacy Policy

We may update this policy. Continued use after changes constitutes acceptance.

10. Contact Us

If you have questions, please contact us through our contact page at https://secure-fi.com/contact/.

Secure Family Insurance / Secure-Fi
Website: https://secure-fi.com/
Contact Page: https://secure-fi.com/contact/
Address: 5012 Brittany Downs Drive, Cottleville, MO 63304
Phone: +1 636-336-2620